Refund policy
We provide a hassle-free exchange/return policy. You can file your return request by clicking on below button. (We are NOT AVAILABLE on Email support for any kind of inquires)
For Return & exchange:
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Please file return request on above link to return the product within 7 days from the date of delivery.
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Upon receiving the return request, we will organize the reverse pickup. If the item is not picked up within 2 days, please notify us immediately. The reverse parcel usually takes 3-7 days to reach us. Once we receive the return, we will conduct a quality check of the product.
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Once the product passes through the quality check, we will arrange discount voucher/Credit note by deducting 200 Rs as a maintenance fee (Fees includes return and forward courier charges +service fees).
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Discount voucher/Credit note will be arranged within 3-5 days once products gets delivered back to us.
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For exchange - you can return the old order and book new order by using voucher shared by us.
Eligible items for returns/exchange:
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It is mandatory to provide a video of the parcel opening in case of receiving damaged products.
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Customized products, including those tailored to specific client requirements like plus size or pattern changes are not eligible for returns or exchanges.
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Orders paid in advance can be canceled within 2 days if they have not been dispatched yet. Once dispatched, orders cannot be canceled under any circumstances.
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Customized orders require full payment at the time of booking.
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ALL PRODUCTS LISTED IN THE SALE SECTION AND ACCESORRIES, ARE NOT ELIGIBLE FOR RETURNS OR EXCHANGES.